Social Marketing Journal


Posts in category Reputation Management

Social Networking Reputation Management Tool – StepRep



Social networking and social marketing has become a very important aspect of not only peoples lives but day to day business interaction as well. Many experts say that this is only the beginning of social media marketing and I’m going to venture out and say they are probably correct. As the social media marketing industry only grows in power and strength it will be even more crucial for companies to be able to keep a close eye on what some of the various networks are saying about them, especially websites like Twitter where news can travel very quickly through the online community. Often times so fast the amount of time required to actually fix the problem can be overwhelming. StepRep offers a tool that allows you to not only monitor your online reputation but also act and make corrections right from your account.

StepRep allows you to use your Google log in information to access your account ensuring that all Google results are identified either positive or negative. In today’s world your online reputation is very important to the survival and growth of your business. As generations grow more and more of that voice will be spread through out the internet in many different areas. If you do not monitor that voice to ensure that no negative press has found its way online it could require a great deal of effort to clean up down the road if not taken care of right away. More and more potential clients and customers are doing their due dilligence online before they make any purchase decisions so it is important to have a squeaky clean reputation before you start loosing business for your negative online publicity.

For more information on how StepRep can help you monitor your online reputation come sign up and have StepRep monitor what people are saying about you or your business.

Tagged online reputation, reputation management tool
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Reputation Management The Steve Jobs Way



This issue actually goes far beyond simple reputation management. In fact it probably fits into the criminal landscape given the events. Many will have heard of the hoax(?) news story about Steve Jobs having a heart attack.

I wonder how many also know that in the first hours after the story ‘broke’, Apple shares took a heavy dip. It shows that Jobs is still considered one of Apples biggest allies and his loss could cripple the company – at least initially.

So what does this have to do with you? A lot since the same could happen to you. The end result would be the same if it is a publicly listed company, a sudden drop in share prices. For personal branding, the best way to handle things is be vigilant and to step in and stop the damage as soon as possible.

Reputation management is the key. There are many different programs that can help you manage your reputation. The damage done in this case was potentially huge. Millions of dollars wiped off the stock exchange. If the culprit can be found, he may face criminal charges for his actions.

The strange thing is, he could be quite innocent of any intent. He may have heard or seen something and jumped in before checking his facts.

Tagged online reputation, online reputation management
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