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Posts in category Social Content

Show Me A Social Media Site That Is Spam Free



Twitter is trying to battle spam for several different reasons. The obvious reason of course is that no one wants to receive constant streams of spam, even in sms type messages. Twitter is a little different as it hosts millions ‘conversations’ at once, a factor that has lead to numerous outages. Remove the spam and you may reduce activity by 10-25% – maybe more, I doubt less.

Spam has been the curse of internet since mailing lists and bulletin boards. As the title suggests, I doubt there is a social site anywhere that is spam free. Where I do see a problem is in the definition of the word spam. What is spam to you may be acceptable to me and vice-versa. You may block a site because you feel you are being spammed, I may find their activity fine or only bordering on spam.

A general definition for spam could be: sending unsolicited, unwanted, irrelevant, or inappropriate messages, particularly commercial advertising.

If you were to study that definition closely, we could all be accused of spamming at various times when using social marketing to promote ourselves, products or web sites. We all obviously draw a line somewhere and when someone crosses it we can them as spammers.

I accept there is obvious spam. Those that use robots to leave thousands of useless and meaningless comments on web sites, particularly to unrelated sites – that’s spam. Sending emails after being asked to be removed from the mailing list that is spam. Wanting to tell the world you have a great new post, or even a great new product, where is the line and when does it become spam?

This is one of the issues that every social media site has to deal with. How to determine if someone is spamming, borderline spamming, or just doing a little too much promoting. Every site has spam. Every day I receive spam both in my inbox and through the comments here.

I am certainly glad that I am not the one determining what is and isn’t spam. User flagged options can be used effectively although it is still open to abuse. Digg would be a good example of where a group can decide that anything you submit gets torpedoed straight away. Spam is here and we are probably all guilt of it at some time. However, if social media sites like Twitter can reduce the amount of spam, it would certainly make them more attractive.

Tagged Social Marketing, social media, social media o, social media spam, social spam, spam
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Using Social Media For Public Disclosure Requirments



It appears that social media, particularly in the form of blogs, can now be used by public companies to meet their public disclosure requirements. Neville Hobson has reported the story on WebProNews.

Yesterday, the US Securities and Exchange Commission (SEC) approved new guidance for publicly-listed companies in using traditional websites and social media channels like blogs to meet the SEC’s public disclosure requirements under Regulation FD.

This brings the SEC into the 21st century and more importantly, recognizes the widespread use on the internet. Blogs will most likely go through another commercial spurt, this time from public companies.

Neville makes two observations:

  1. This could be the moment, the tipping point, when the social media news release really comes into its own, given its purpose of presenting news and information in a format that is designed for online interactivity.
  2. It could well give a kick in the pants to how corporate websites are managed and controlled, opening up the development of those sites into genuinely interactive and useful tools. A bit like how blogs work in many ways.

They are both salient points. Social media will now grow stronger with some sites no doubt trying to capitalize by developing dedicated sections to news releases and public disclosures. However, as mentioned in the second point, blogs will be the real winners in the longer term because of the control that goes into publishing them.

A side issue that should be worth noting. As public companies start to use social media for public disclosures and press releases, they will need to beef up their online reputation programs to ensure nothing getting out of hand due to a poorly worded or interpreted release of information.

Tagged social media, Using Social Media For Public Disclosure Requirments
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