Writing by Brick Marketing on Friday, 6 of June , 2008 at 8:52 am Comments (1)
Yahoo! Search Gallery has opened for business and together with Search Monkey offer a new way to find contacts to build your social networks.
Where Google is dictating what you see in the search results, Yahoo! is allowing users to customize their search results. Search Monkey allows developers to write applications that help refine a users search results. So far there are 39 applications on Yahoo! Search Gallery, three or four of which may prove useful to social networker’s.
One of those applications enables users to hook into Linkedin profiles. To quote from the application blurb:
Render LinkedIn Public Profiles in a richer and more compelling format within Yahoo! Search results. Currently, this plug-in is compatible only with the public profiles of LinkedIn members who have claimed a custom public profile URL.
The other application is for StumbleUpon and from their blurb:
Cut through the clutter of the Web and discover what’s relevant for you. StumbleUpon on Yahoo! Search allows you to see website reviews and ratings, before you click. Discover the best websites at a glance with StumbleUpon.
There are also applications for Flickr and Facebook. The Facebook application enables users to view Facebook profiles and from their blurb:
This plugin enhances public Facebook profile search results so you can see more information about the person in the search result. You can also jump to see their friends, add them or send them a message.
If put together carefully, I am sure clever social marketing experts will find these applications useful to quickly put together a list of potential ‘new friends’ to add to their list on some of these sites.
It will be interesting to see what happens in the future with Search Monkey and the various applications that become available.
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Category: Facebook, Flickr, Linkedin, Social Networking, StumbleUpon
Writing by Brick Marketing on Monday, 2 of June , 2008 at 9:24 am Leave a comment
Social networking is supposed to be the practice of expanding the number of business or social contacts and in the online world can be achieved by developing a presence on social networking sites. The theory is that people use these sites to make contacts that could be good for them and their business, however, without the social sites, they would be unlikely to have met otherwise.
It sounds good in theory and for many individuals it works and works well. There are others who seem to engage in social networking, over time develop a range of contacts, then disappear only to re-appear on another site where they go through the process all over again.
What seems to be happening is the misguided idea that you can undertake a social networking program, steadily building contacts within a site and once established, leave it to look after itself whilst they move onto the next site. Nothing could be further from the truth.
Working one site at a time can be a good idea, particularly if you are pressed for time. Build up your contacts and reputation on one site, then move onto the next. What you should never do is vacate the first site. Once you have put the work in, the amount of time required to maintain those contacts and your reputation can be minimal. The key to social networking is not the development, it is the maintaining.
All to often I visit profiles only to see that the individual has not been seen since ????? (normally weeks prior) and their profile is woefully out of date. I have to wonder why so much effort has been put into their social networking activities only to abandon them for another site. My first thoughts are, don’t you like this site? My second thoughts, are you not happy with your contacts (often meaning me as well).
If you spend time on social networking and I come knocking on your profile’s page, will I find anyone home or have you left to start again elsewhere? The problem will be, if I see you elsewhere, I will probably ignore you.
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Category: Social Networking
Writing by Brick Marketing on Saturday, 31 of May , 2008 at 10:56 am Leave a comment
Some would say, if my customers don’t use social networks, why should I? One response could be, ‘what about the potential for new customers?’ I tend to take a different path.
Everyone has the potential to be influenced. This post may influence you. When looking at social marketing we are often told to segment that market and to target those that fit our potential customer profiles. That is fine. What if my customers are children? I know they are not going to be using social sites and even if they were, targeting them could be difficult.
Marketers would argue that children are not your customers. The parents are the ones holding the purse strings and the ones doing the buying. The children maybe the influencer’s, but the parents are the customers. This scenario has been the cause of many arguments between marketing people for many years. Who do you target - the parent or the child?
In this case, our social marketing cannot target children, we have to target the parents and the aim now is to turn them into influencer’s. We need to ’sell’ the product to the parent in the hope that they will in turn ’sell’ the product to their children.
If your customers are not using social networks, rather than ignoring the process of social marketing, you need to find which group can be targeted to influence your potential customers. Target those influencer’s and the job is almost complete.
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Category: Social Marketing, Social Networking
Writing by Brick Marketing on Tuesday, 27 of May , 2008 at 6:39 am Leave a comment
The projection for advertising on social networks has been reassessed and the prognosis is that it will not grow as quickly as first thought. Following on the heels of a slower than projected growth in mobile advertising and the environment it does not look too rosy. Social marketing on the other hand may just fill in some of the blanks.
Speculation surrounding the cause of this downturn is varied, however if you have been involved in marketing at all then you will see some of the symptoms. One sniff of a recession and business owners start to look at their belt lines and wondering how they can tighten them; marketing is generally one of the first to go along with employees. Those involved with social marketing may save themselves if they can prove to be successful.
However, a report from WebProNews makes an interesting point:
“Tapping into consumers’ conversations and spreading brand awareness virally has proven more challenging than companies originally thought.”
There is no magic formula for success in the social marketing field. It is a case of being subtle, persistent and building a reputation, often around the individual first. The branding can come later if at all. Often the reputation for the individual is the key following up with the subtle control of conversions and branding issues.
For others, the focus is on openly trying to build a brand. Social marketing in an open style is has more barriers to overcome, chiefly from a resistance to the introduction of commerce into an essentially social environment.
With social advertising budgets possibly set to fall, the need for an ongoing social presence in some format will be essential. The one thing is a guarantee at this stage is that no matter what you do, your competitors are going to be actively engaged in one form or another. Social marketing and social networking should not be ignored; in fact they need to be harnessed to deliver as much in the way of brand awareness and traffic as possible.
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Category: Social Networking
Writing by Brick Marketing on Saturday, 26 of April , 2008 at 6:43 am Leave a comment
I was discussing all things web related with a friend and his wife yesterday and one of the topics that came up related to her interaction on the web. Now she spends as much time as I do online, however she has a very small number of activities and sites she visits. Her partner has a small blog that relates to parenting issues.
One of the sites she does spend a lot of time on is a parenting forum type site. On this site she has a lot of authority ranking in the sites top 20. When you consider there are over 10000 registered members, being in the top 20 is nothing to sneeze at - in fact she is now an administrator. What does this have to do with social networking? Good question.
Many months ago she invited me to join and I did, however I only pay passing attention to the site, mainly having a quick peek when she points something out to me. Our discussion yesterday centered around the types of discussions and questions that get asked. I had a closer look today and discovered that, despite being a parenting site, everything was discussed, even politics. Not only that, members quite often sent external links to each other. Now there is a social networking opportunity if ever I saw one.
These types of sites are good for getting feedback on various issues including products. Over time you can also drop links to your own sites - so long as you don’t spam. Social networking opportunities are everywhere now. Treat the sites as ’social networks’ first, and marketing issues second.
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Category: Social Networking
Writing by Brick Marketing on Thursday, 24 of April , 2008 at 8:11 am Leave a comment
I notice many individuals, when they first decide to try social networking or social marketing, simply trying to hard. The end result is that they lose all credibility before they have even started. Sometimes, a little reverse psychology can work wonders.
Some social networking sites thrive on interaction as do forums. The art of reverse psychology on these sites is to get in and participate; offer suggestions; provide solutions to problems; perhaps even refer to websites blogs - but no your own. In fact, you don’t mention your own web site, blog or products at all.
You will quickly build credibility and a ‘friend’ list based purely on your interaction. It wont take long for someone to ask what you do; do you have your own website or blog? When they come to you, you can start to promote - either your site or your products. People are always curious and when they see someone putting in to a social networking environment without taking out - they ask questions.
If they don’t ask questions, then wait until you have a reasonable credibility following then slowly start to promote your products or websites. The premise here is that on social networking sites, you promote yourself first and your product or web sites last.
I am sure you have heard it a million times before - it is all about trust. Earn the trust and the rest becomes easy. Social networking - don’t be impatient, try some reverse psychology.
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Category: Social Networking
Writing by Brick Marketing on Friday, 18 of April , 2008 at 7:49 am Leave a comment
Social networking is all about getting into some of the social networking sites then meeting and interacting with other users. If you use several different sites then you may find yourself having exactly the same conversation with the same ‘friend’, but on another site. It can get embarrassing if you don’t watch what you say.
Taking care of what you say is obviously one way to ensure you don’t get yourself into too much hot water. Even better, rather than creating a presence on each site, create an identity that is portable and moves across all the social networking sites that you intend using.
The first step is to create user names that are identical across all sites. This makes it easy for you to remember (can you image trying to remember 10 user names and the sites they attached too?). This makes it easy for ‘friends’ or contacts to find you. While creating your user name and profile, remain consistent. You will be surprised how many people will compare profiles across sites just looking to catch you out on anomalies. Finally, when undertaking a social networking campaign, stay consistent in your philosophy, views and statements across all sites.
One easy way to set up a social network is by planning your attack from the start. If you can identify a number of sites that your would like to develop a presence on, open them all at the same time in seperate tabs. Go through the setup process for each one using the same data (cut and paste comes in handy here) for each. Don’t hit that final submit button until you are happy the profiles and user names are identical (or as close as the sites will permit).
Smart social networking is about creating an online identity that many people can relate to. One word of caution - once you create this online identity, your reputation management needs to be spot on. One bad word on one site could spread like wildfire across all your social network sites.
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Category: Social Networking
Writing by Brick Marketing on Saturday, 12 of April , 2008 at 3:32 am Leave a comment
Today’s article is actually inspired by an off line event that shows the unintended consequences of a single action and the effect it has had on reputation, social networking and marketing in general.
You may have heard the story on the news or in a newspaper reporting the New York landscape gardener who stumbled across a cool $140,000 in $20 notes. After giving the matter some thought, he decided to hand the money over to the police who eventually found the owner. The landscape gardener received a small reward for his efforts.
However, since handing the money over, the story together with his name and business has spread throughout New York and the rest of the US. Since then his phone has not stopped ringing. He will probably now have more work than he can cope with for many months.
What does this have to do with reputation management, social networking or social marketing? Think about it. Now that he has a reputation for being honest, if he is a halfway decent landscape gardener he could turn this into lucky strike into a viral marketing campaign that will last potentially for ever and take his business from a one man affair to a major contractor.
I am sure you can imagine this scenario. You drop around to my house and see the gardens looking magnificent. You ask me who did it and my response is, ‘that’s the guy that found all the money and handed it in - he is a good landscape gardener too - do you want his card’. Another ‘contact’ made. And so it goes and grows.
The online community is no different. If you can build a reputation for being honest, reliable and willing to help out when needed, you will find your reputation growing in a viral fashion - not rapidly, but growing. Again, I am sure you can see the scene, someone has a problem with their social marketing and the response is, “Nick is a social marketing expert, he is bound to have a solution’. Look at that, a referral and a link to boot.
Reputation management, social networking and social marketing are all closely linked. Getting a leak in one could cause a flood to spread out over the others. I wonder, can a landscape gardener deal with leaks as well.
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Category: Reputation Management, Social Marketing, Social Networking
Writing by Brick Marketing on Wednesday, 2 of April , 2008 at 8:18 am Leave a comment
When it comes to Web 2.0. social networking is not only all the rage, it is the rage. If you haven’t got into the swing of things yet, it’s not too late - you may just have to get into some speed dating to catch up. How quickly can you become involved in the social networking game, it’s totally up to you. Here are my six P’s that may help you catch the field.
- Popularity - join sites that are already popular. These are the mainstream sites that have a lot of traffic.
- Profile - develop a profile that is interesting and will entice visitors to add you to their friend lists. Don’t go overboard but at the same time, don’t be too brief.
- Photo - grab a good photo of yourself and add it to your profile. If you don’t feel comfortable with your photo, find an avatar that looks attractive.
- Pictures - add pictures, graphics, videos and any other artwork that puts you into the web 2.0 crowd.
- Promote - promote yourself whenever possible. If necessary, pester your friends, relatives and colleagues to get online and add you to their friend lists.
- Participate - get into the crowd and start participating. Read and vote on articles. Take part in discussions or debates. Get to know some of the top players and get on first name terms with them
Follow these social networking guidelines and you will improve your chances of being noticed quickly. The faster you are noticed, the more connections you will make. Once you start making connections, become judicious as to who you do and do not accept into your contacts list. Do a little research before adding them and only add them if they are going to improve your profile within that site.
If you notice the same contacts on other sites, don’t be too quick to dismiss them. If you friend them on one site then it is a good idea to add them on any other sites as well.
Once you have made your presence felt within a social networking site, you can start to ease back on the social and start to work on your marketing. Like all dating games, don’t rush, don’t push, just ease your way into it. And you thought I was going to help you with ’speed dating’ - sorry, the last date I had was in a packet.
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Category: Social Networking
Writing by Brick Marketing on Saturday, 29 of March , 2008 at 6:48 am Leave a comment
Social networking is all about value and respect. If you provide good value, you will get respect … and traffic. If you provide questionable - or negative - value, then the members of social networking websites will conclude that you have a lack of respect for them. They’ll either ignore you or ride you out of town on a rail.
So what is “questionable or negative value”? Simple: affiliate links or any other kind of self-promotion. When you join a social networking group and start posting affiliate links, you have just shot yourself in the head. No one will trust you. No one will respect you. Your website will get no traffic. And nobody is going to buy from any of your affiliate links.
OK. So what is “good value”? Simple: valuable information or tools that you give away free of charge. When you join a community and provide “good value”, you are seen as a person who gives good value. So you are respected. If you’re new at this, then your first task is to do a lot of Googling to find valuable information and tools that you can give away free to others in your community. Compile a large list … it’ll come in handy.
The best thing you can do is to actually ask people in the community what they really need. Or listen when they talk to others about it. Then figure out a way to give them what they want. You will gain their trust and respect, which is way more valuable long-term than any affiliate commission you might miss out on today.
Your heart must be pure. Your intention must be to help, to provide value (that word again!). People will trust you when they see that you are genuine, honest, & transparent. But they start out suspicious, because they’ve been burned before. If they think your intention is to do whatever you have to do in order to trick them into buying your stuff, they will know. And they won’t like it. They will beat on you, and they’ll tell anyone who’ll listen what a jerk you are.
On the other hand … if you care, if you bring value to your Facebook community, if you help people, then they will trust you. And they will follow you. You can build long-term relationships with people who will be happy to see you succeed … and may often help … because they like you and they trust you.
Social networking is not advertising. On these social websites, trust is supreme. Blatant advertising kills trust. Providing true value creates trust. And once you have made the connection that creates trust, it’s a natural move for them to go to your website, because they like you and want to know more about you.
That is how to play the social networking game.
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Category: Facebook, Social Networking
Writing by Brick Marketing on Wednesday, 26 of March , 2008 at 10:26 am Leave a comment
Yahoo announced yesterday a deeper commitment to social networking. Yahoo has joined Google’s OpenSocial initiative, whose purpose is to have developers come up with innovative new applications for the most popular social networking websites.
To make the web more relevant for users, OpenSocial is encouraging apps that not only work on many different social networking sites, but also connect them.
“Yahoo believes in community-driven industry specifications and expects OpenSocial to fuel innovation and make the web more relevant and more enjoyable to millions of users,” said Wade Chambers, vice president of platforms at Yahoo.
MySpace and Orkut are already providing providing OpenSocial applications. Hi5 will begin doing so in a few days. With Yahoo on board, even more users and developers will be participating.
Yahoo, MySpace, and Google are also partnering in a non-profit foundation “to foster the continued open development of OpenSocial,” according to Dan Peterson, Google Product Manager.
The big players in OpenSocial:
- Engage.com
- Friendster
- Google
- hi5
- Hyves
- Imeem
- LinkedIn
- MySpace
- Ning
- Oracle
- orkut
- Plaxo
- Salesforce.com
- Six Apart
- TianjiViadeo
- XING
- Yahoo
Pretty much a “Who’s Who” of social networking … with the exception of Facebook. They seem to be the big holdout.
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Category: Linkedin, Myspace, Social Networking
Writing by Brick Marketing on Tuesday, 25 of March , 2008 at 10:01 am Leave a comment
Is it worth your time to get into podcasting? Instat.com says that 182 million MP3 players were shipped in 2006, up 42% from 2005. Probably the main reason is that so much cheap, legitimate music is available online … but it also means your own market is probably buying more and more of the exact social networking media you can use to communicate to them. Projection for 2011: 275 million players shipped!
If you have a business, or a blog, or any sort of web presence, podcasting means just connecting a microphone to your computer and talking about your business.
Why? Several reasons:
- You’ll reach new people, many of whom you’d have never connected with otherwise.
- A lot of people download MP3s to play while they drive or work out.
- When they hear your voice, podcasting helps you build “know, like, & trust” a lot quicker than on a webpage.
- Podcasts are opt-in, so you are reaching only your targeted market.
- Your presentation marks you as a leader, an authority in your field.
- Your “prospects” have the option to listen when at a time convenient for them.
- You can state in your podcast that all questions “received by tomorrow” will be answered on the next podcast - giving your market a strong reason to contact you.
To do a podcast, all you need is a good microphone and audio editing software (available free online - do a Google search). So the cost of entry is almost zero. And you can post your audio files on your website, or give them away as a lead-generator on your site.
Two caveats:
- Don’t record a commercial. Make it a session of valuable instruction or hard-to-find information. When your podcast gives real value, people will bond with you.
- Plan on regular podcasts. Don’t do “one and done.” When you do a regular podcast, you have the opportunity to build a base of raving fans.
It’s pretty tough to lose when you do podcasting. Even if you make zero money, you get either more products to sell or more valuable items to give away to customers or prospects. Long-term, podcasting is a big plus.
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Category: Podcasting, Social Networking
Writing by Brick Marketing on Monday, 24 of March , 2008 at 11:35 am Comments (1)
You’ve no doubt heard the complaints that advertising on the social networking websites doesn’t get the return expected by online marketers. High pageviews, low click-thru rates.
However, there’s another way of looking at this: social networking websites can deliver a demographically focused audience that is not widely available online. Even offline, only TV can deliver this type of audience.
In February, the 25 top social networking sites put 155 million unique visitors face-to-face with advertisers. MySpace, Facebook & Classmates.com delivered over 70% of that total. Tacking on YouTube and Flickr increases the total to 215 million unique viewers a month. Best estimate for TV is less than 200 million unique viewers per month.
There’s more. According to ComScore Video Metrix, US web users watched over 10 billion videos just in December, 2007. Many of those were soft-pedalling commercials … and many more are ripe to have a short commercial attached to the end.
But the most attractive social networking media feature is the younger demographic with high disposable income, much sought-after by ad agencies and advertisers. It’s too big and too focused an audience for that strong marketing connection to not be made eventually.
Social networking websites may currently be struggling for traditional advertisers, but the signs point to a happy, profitable future for them - together.
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Category: Facebook, Flickr, Myspace, Social Networking, YouTube
Writing by Brick Marketing on Friday, 21 of March , 2008 at 10:55 am Leave a comment
People get confused about where to start or what to focus on when they begin social bookmarking or any other aspect of social networking. Just remember the basic: it’s a relationship game. And the key to building relationships with people is to share your story. Which means you’ve got to have a story.
Start with the short version. You can build on it later. The short version is ALWAYS useful, in any situation, online or offline. In sales, this has been called your “elevator speech”. That’s what you’d say to someone in the few seconds you share with them on the elevator, to get them to say, “Hey! Can we get together? I want to hear more!”
Your story is in the form of an elevator speech, but it’s focused on YOU. You want to network with people, and you want to make it imperative in THEIR mind that they network with you. The biggest success in social bookmarking or any kind of marketing comes when people knock on YOUR door, not the other way around.
Facts tell. Stories sell. To put together your short story, answer these questions:
- What’s your background? (What did you USED TO do?)
- How long did you do it?
- What did you like about it?
- What did you HATE about it?
- How did it lead you to what you are doing now? (The more irony & contrast, the better.)
- Talk briefly about the social networking benefits of what you do now v. what you used to do.
- What do you LOVE MOST about social networking?
Write up your “About Me”. You should be able to speak it in a minute or less. One reason it’s effective is, it’s short. It personalizes you to other social bookmarkers. And, of course, you can use the same story over and over and over.
This social networking tool will help you build relationships, and that is what gets you the real benefits in social bookmarking.
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Category: Social Bookmarking, Social Networking
Writing by Brick Marketing on Wednesday, 19 of March , 2008 at 11:42 am Leave a comment
When you step into the room, the social networking is in full swing. The party is already going strong. You see dozens of people … but you don’t know any of them. In one corner is a group of 8 or 10 obvious friends, laughing and talking and enjoying each other’s company.
You walk up to the group and smile and say, “Hi. I’m Bob. I have a great widget. Let me tell you about it!”
Yes, yes. That sounds absolutely ridiculous. But most marketers approach social networking websites like MySpace and YouTube with just about the same amount of tact, courtesy, and understanding.
To be a successful socializer at that party, what would really work?
- Study the interactions of the individuals and groups.
- What unwritten “rules” can you observe?
- Often, such groups have a special language they speak, unique to their group. Can you hear it?
- How do others join into ongoing discussions?
- Who are the “big dogs” in the groups? Do they bite?
- What’s your plan? Target the “big dogs?”
- Or start by approaching smaller groups, maybe even singles who seem to be standing alone and left out of the socializing?
Whoever you approach, consider this plan:
- Blend in.
- Add real value.
- Stick around. (Don’t disappear, or you’ll have to start from scratch when you come back.)
Recognize that marketing in a social networking setting is much different from what you are accustomed to. In normal marketing, most of your targets want to avoid you. In social networking, your targets are there to talk to somebody. That can be you, if you understand them and approach them correctly.
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Category: Myspace, Social Networking, YouTube
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